How did a small Indian airline faced with the uncertainties of the pandemic revive itself from the slump and in the process end up aiding farmers, one of the most vulnerable communities through the pandemic in an amazing tale of resilience and revival? ITLN reports
Before the pandemic, cargo had simply been a by-product for many airlines! However, this airline scripted a turnaround tale in its cargo fortunes by carrying only cargo even as its operations were hit by the Covid pandemic back in March 2020. Riding on the back of delivering perishables from tier 2 and 3 Indian cities to the world, this Cochin headquartered low cost- airline Air India Express became one of the early innovators to switch to cargo-in-cabin services back in 2020.
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